We are looking for a passionate and talented Business Process and Automation Lead to join the Revenue Operations team with a focus on our sales and marketing tech stack and business systems. The Business Process and Automation Lead will partner closely with sales and marketing leadership, managers, and reps to address current business pain points, needs, and upcoming sales/marketing related initiatives that will require technical adjustments.

What You'll Achieve:

• Segment contact lists and assist sales with their prospecting and nurturing efforts
• Help to implement rules of engagement and clearly identify relationships between locations, branches, divisions, and agencies associated to any given client
• Work closely with Demand Generation and SDR to ensure a seamless transition from inquiry to sales to revenue
• Drive attribution reporting efforts
• Build and maintain support, onboarding and fulfilment systems to exceed client expectations and ensure sales reps have full visibility into all interactions
• Have a relentless focus on efficiency always looking for ways to optimize data flow and processes both into and out of Salesforce CRM
• Assist in setup and maintenance of Salesforce CRM as needed
• Maintain and own all integrations with sales and marketing tools that exist outside of Salesforce, including Gong, ChurnZero and HubSpot using both out of the box integrations and custom webhooks as needed

What We're Looking For:

• 5+ years of Sales Operations/Automation experience in a B2B organization (SaaS/Subscription based business model preferred), hands-on with CRM and associated technology integrations
• 5+ years experience managing a marketing automation tool like HubSpot
• Experience with SQL highly preferred
• Experience with Zapier and/or Python to automate daily processes highly preferred
• Strong understanding of Salesforce.com best practices and functionality that reduces friction in the sales process and increases productivity and successful outcomes
• Strong interpersonal, multi-tasking, organizational, and project planning skills, demonstrating ability to meet aggressive deadlines