KEY RESPONSIBILITIES

Client Relationship Management:

• Serve as the primary liaison between clients and the agency, managing day-to-day communications.
• Develop and maintain strong, positive relationships with clients, understanding their business objectives and marketing needs.
• Provide strategic counsel to clients on marketing, advertising, and branding strategies.

Strategic Planning and Execution:

• Lead the development of comprehensive marketing and advertising strategies tailored to client needs.
• Collaborate with internal teams (creative, digital, media, etc.) to develop innovative solutions for client campaigns.
• Oversee the execution of marketing plans, ensuring projects are delivered on time, within scope, and within budget.

Project Management:

• Manage multiple projects and campaigns, coordinating timelines, budgets, and resources.
• Set clear expectations and ensure that project milestones and deliverables align with client objectives.
• Conduct regular status meetings with clients and internal teams to track progress and resolve issues.

Account Growth and Business Development:

• Identify new business opportunities within existing client accounts and develop strategies to expand the agency's services.
• Lead proposal development, presentations, and pitches for new projects and initiatives.
• Negotiate contracts and manage account profitability, including budget control and financial tracking.

Team Leadership and Collaboration:

• Lead and mentor account management teams, fostering a collaborative and high-performance environment.
• Work closely with the creative, production, digital, media, and finance teams to ensure seamless campaign delivery.
• Provide constructive feedback and support to ensure team members' professional growth and success.

Performance Monitoring and Reporting:

• Establish KPIs and performance metrics to measure the effectiveness of campaigns and strategies.
• Prepare regular performance reports for clients, providing insights and recommendations for future campaigns.
• Lead post-campaign analyses to identify successes, areas for improvement, and opportunities for account growth.

Requirements:

• Bachelor’s degree in Marketing, Advertising, Business, or a related field (Master’s degree is a plus).
• 7+ years of experience in account management, client services, or a related role within a marketing or advertising agency.
• Experience in managing high-profile client accounts and large-scale marketing campaigns.
• Proven track record of managing and growing client accounts in Qatar.
• Strong understanding of marketing and advertising principles, including digital, media, branding, and content strategies in Qatar.
• Excellent communication, presentation, and negotiation skills.
• Exceptional project management skills with the ability to manage multiple projects simultaneously.
• Strong analytical skills with a focus on data-driven decision-making.
• Ability to lead, inspire, and mentor cross-functional teams.
• Proficiency in MS Programs such as PowerPoint, CRM software, project management tools, and marketing analytics platforms.
• Flexible work schedule – must be available evenings & weekends depending on accounts requirements
• Valid passport and Qatar Residence Permit for national & international travel, as required
• Immediate availability