KEY RESPONSIBILITIES

Client Relationship Management:

• Act as the main contact for clients, managing day-to-day communications and fostering strong, long-term relationships.
• Understand clients’ business goals, brand guidelines, and marketing strategies to provide tailored solutions.
• Schedule and lead regular client meetings to discuss project updates, campaign performance, and future opportunities.

Project Management:

• Collaborate with internal teams (creative, media, digital, production, etc.) to develop and execute marketing and advertising campaigns.
• Create detailed project timelines, coordinate deliverables, and ensure all campaigns are executed on time and within scope.
• Manage campaign budgets, track expenses, and provide clients with financial updates.

Campaign Strategy and Execution:

• Support the development of marketing and advertising strategies in line with client objectives.
• Assist in the creation of campaign briefs, guiding the internal teams in developing effective marketing solutions.
• Monitor campaign performance and optimize strategies as necessary to achieve desired outcomes.

Account Growth:

• Identify new opportunities within existing accounts to upsell and cross-sell additional agency services.
• Support the Account Director in the preparation of proposals and presentations for new business pitches.
• Stay informed about industry trends, competitors, and market conditions to provide clients with relevant insights and recommendations.

Reporting and Analysis:

• Prepare regular performance reports, analyzing key metrics and campaign results to provide actionable insights.
• Conduct post-campaign analyses to measure success, identify areas for improvement, and recommend future strategies.

Team Collaboration:

• Work closely with the creative, digital, production, and media teams to ensure alignment on client objectives and project goals.
• Communicate client feedback to internal teams and work to incorporate changes into ongoing projects.
• Provide support to the Account Director as needed, including contributing to strategic planning and account reviews.

Requirements:

• Bachelor’s degree in Marketing, Advertising, Communications, Business, or a related field.
• 3-5 years of experience in account management or client services within a marketing, advertising, or communications agency.
• Strong understanding of marketing principles, advertising strategies, and digital media.
• Excellent communication, presentation, and interpersonal skills.
• Ability to manage multiple projects simultaneously, with strong attention to detail.
• Proficiency in project management tools, PowerPoint, MS tools and CRM software.
• Analytical mindset with the ability to interpret campaign data and provide actionable insights.
• Self-motivated, proactive, and able to work both independently and collaboratively within a team environment.
• Flexible work schedule – must be available evenings & weekends depending on accounts requirements
• Valid passport and Qatar Residence permit for national & international travel, as required
• Immediate availability