Key Responsibilities:
- Supervise and coordinate the work of housekeeping staff to ensure that all tasks are completed efficiently and to the required standards
- Train and mentor housekeeping staff, providing guidance and support as needed
- Develop and implement cleaning schedules and procedures to maintain the cleanliness and hygiene of all areas of the facility
- Conduct regular inspections to ensure that all areas are properly cleaned and maintained
- Manage and maintain inventory of cleaning supplies and equipment, ordering supplies as needed
- Respond to customer inquiries and complaints in a timely and professional manner
- Collaborate with other departments to ensure seamless operations and customer satisfaction
- Monitor and ensure compliance with all health and safety regulations
- Prepare and submit reports on housekeeping operations and staff performance
- Conduct performance evaluations and provide feedback to housekeeping staff
- Identify areas for improvement and implement corrective actions as needed
- Perform any other duties as assigned by the management team

Qualifications:

- High school diploma or equivalent required; Bachelor's degree in Hospitality Management or related field preferred
- Minimum of 3 years of experience in a housekeeping supervisory role
- Strong knowledge of housekeeping procedures and practices
- Excellent communication and interpersonal skills
- Proven leadership and team management skills
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Knowledge of health and safety regulations
- Attention to detail and problem-solving skills