Job Title: OBDX Senior SME (Business Analyst / SME)
Location: MBHQ, Al Asayel Street, Downtown, Dubai
Duration: 6 months with possibility of extension
Work Schedule: 8 hours per day | 40 hours per week | Monthly timesheet
Department: Technology – Business Analysis and Compliance

Knowledge, Skills and Experience:

• Bachelor of Engineering in Computer Science or Postgraduate
• 15+ years’ experience in Corporate Channel Banking implementation.
• Subject Matter expertise and hands-on experience of Channel banking.
• Should have worked on the Product Designing and implementation with respect to Business requirements.
• Cross border team working experience.
• Knowledge of Banking domain is a must
• Strong interpersonal communication skills
• Excellent Business Process Management Experience
• Experience of working in large scale transformation Project – involving Process optimization and changes.
• Good verbal and written communication including ability to prepare system documentation.
• Ability to interpret solution documentation and identify areas of concern and recommend approach.
• Ability to work on multiple projects with multiple deadlines.
• Ability to communicate clearly with business users and Tech lead
• Ability to innovate and provide functional applications with intuitive interfaces.
• Ability to complete all phases of software development life cycle including analysis, design, functionality, testing and support.
• Working knowledge and experience in deploying and exposing APIs using API Connects.

Key Result Areas:

• Subject Matter expert of the Channel Banking. Work in partnership with GTB Product Owners, Business Analyst, and other Technology teams.
• Domain knowledge of Channel banking or similar banking platform
• Should be able to understand Business requirements and translate this to vendor specific documents.
• Should be able to Setup, Manage and validate build from vendor.
• Active engagement with the entire product organization with consideration to business drivers, anticipate roadblocks, encourage contributions from the entire QA and quickly address concerns.
• Perform deployments, Measure impacts, gather issues Information and Coordinate with vendor on Issues Resolution.
• Analyze System issues, participate in Root Cause Analysis and participation in decision for issues prioritization.
• Support SIT, Regressions, Performance tuning and integrations - Strategy, Scenarios and cases.
• Perform Impact assessments of Change Request on Implemented product and facilitate Production deployments.
• Support business and Operations through various Testing Cycles and work as per defined SLA Vendor.
• Should manage and Track OBDX System Performance, Participate technically and functionally in process optimization.
• Ensure technology projects have got approvals from ISG, Technology architecture, hardware sizing and also meet all audit controls.
• Coordinate product training for Business & Operations users.

Job Summary:

Client is implementing the Oracle Banking Digital Experience (OBDX) platform across GCC countries and other international banking locations. To support this large-scale initiative, we are seeking a Technical Analyst (Techno-Functional Expert) who will play a key role in the deployment, integration, and optimization of the Oracle OBDX platform. This role is responsible for bridging business and technical requirements, ensuring seamless system interactions across multiple bank applications and country-specific environments. The ideal candidate will possess strong analytical, technical, and communication skills to work collaboratively with cross-functional teams including Product Owners, Designers, and Engineers.