Remote Appointment Coordination

Job Overview


Reliable Forklift Sales is a leading distributor of machinery and equipment, specialising in the sales, rentals, and service of forklifts and material handling products. We serve a variety of industries, providing robust solutions for businesses that require reliable lifting and moving equipment. Known for our exceptional customer support and extensive equipment offerings, we are committed to helping our clients succeed.


We are currently seeking a motivated and highly organised individual to join our team as a Remote Appointment Coordinator. This is a Full-Time, remote position where you will play a crucial role in connecting our sales team with prospective clients. The ideal candidate will be an excellent communicator with a talent for building rapport and identifying business opportunities.



Responsibilities


 

• Proactively engage with potential clients through telephone calls, emails, and other communication channels to introduce our products and services.
• Qualify inbound and outbound leads to determine their specific needs and assess their potential as a sales opportunity.
• Effectively articulate the value of Reliable Forklift Sales' solutions to key decision-makers.
• Schedule qualified appointments, consultations, and product demonstrations for our field sales representatives.
• Maintain a clean and accurate database of all activities, lead information, and appointment details within our CRM system.
• Collaborate closely with the sales and marketing departments to ensure a seamless lead generation and follow-up process.
• Achieve and exceed weekly and monthly targets for qualified appointments.

Qualifications


 

• Proven experience in a similar role such as an appointment setter, telemarketer, inside sales representative, or sales development representative.
• Exceptional verbal and written communication skills, with a professional and confident telephone manner.
• Strong organisational and time-management skills, with the ability to manage multiple priorities effectively.
• Self-motivated and disciplined, with a proven ability to work independently in a remote setting.
• Proficiency in using CRM software and Microsoft Office Suite.
• A genuine interest in understanding client needs and providing them with suitable solutions.
• Experience within the industrial equipment or material handling industry is advantageous but not essential.

Benefits


 

• A competitive hourly rate of $18 - $22 USD per hour, dependent on experience.
• The flexibility of a fully remote working arrangement.
• Comprehensive training on our products, services, and internal systems.
• A supportive and collaborative team culture that values your contribution.
• Opportunities for professional development and career progression within a growing company.