Job Overview

Bostani, a premier provider of luxury chocolates, bespoke delicacies, and elegant gifts, is seeking a dynamic and experienced E-Commerce Sales Specialist to join our team. Based in Dammam, Saudi Arabia, this Full-Time position is a fantastic opportunity for a results-driven professional to manage and grow our online sales channels. The ideal candidate will be passionate about e-commerce and dedicated to delivering a premium digital experience that reflects the quality of our brand. You will play a pivotal role in expanding our online presence and driving revenue through our digital platforms.

Responsibilities

Manage the day-to-day operations of the Bostani e-commerce website, ensuring a seamless and user-friendly customer experience.
Develop, implement, and optimise online sales strategies to meet and exceed sales targets.
Oversee all online product listings, including writing compelling product descriptions, managing product imagery, and ensuring accurate pricing and information.
Analyse website traffic and sales data to identify trends, generate performance reports, and make data-driven recommendations for improvement.
Collaborate with the marketing team to create and execute digital marketing campaigns, including SEO, email marketing, and social media promotions, to drive traffic and conversions.
Manage online inventory levels to ensure product availability and minimise stockouts.
Provide excellent customer service by promptly responding to online enquiries and resolving any issues related to orders, payments, or deliveries.
Stay current with the latest e-commerce trends, competitor activities, and digital technologies to identify new opportunities for growth.

Qualifications

Proven experience in an e-commerce or digital sales role, preferably within the luxury goods, retail, or food and beverage industry.
Strong working knowledge of e-commerce platforms (e.g., Shopify, Magento, or similar) and web analytics tools such as Google Analytics.
Demonstrable ability to develop and implement effective online sales strategies.
Excellent analytical skills, with a talent for interpreting data and translating it into actionable insights.
Familiarity with digital marketing principles, including SEO, SEM, and email marketing.
Exceptional written and verbal communication skills with a keen eye for detail.
A customer-focused mindset with a commitment to delivering a high-quality brand experience.
Bachelor’s degree in Marketing, Business Administration, or a related field is preferred.