This job is with our partner MIcro1.
Scope of Work
- Analyze and test realistic travel operations workflows using leading booking, reservations, ticketing, or hospitality platforms.
- Evaluate the performance of AI-supported travel tools and integrated applications by running real-world scenarios.
- Identify, document, and explain incorrect, inefficient, or unrealistic system outcomes using professional judgment.
- Provide clear, actionable feedback on usability, platform behavior, and industry-specific requirements.
- Suggest improvements and flag gaps based on operational best practices in travel, hospitality, or corporate travel management.
- Collaborate with project coordinators through concise written feedback and structured input forms.
Preferred Qualifications
- Substantial practitioner experience with travel operations, hospitality management, corporate travel, booking platforms, or reservation systems.
- Hands-on expertise with reservation, ticketing, or travel management platforms in actual workplace environments.
- Demonstrated ability to assess and explain the practical implications of platform features and workflow outcomes.
- Strong attention to detail and sound operational judgment in identifying errors or unrealistic scenarios.
- Exceptional clarity in written communication, including structured feedback and reporting.
- Familiarity with AI tools such as ChatGPT, Claude, or similar applications, or involvement in technology evaluation projects (nice to have).
- Experience participating in process improvement, workflow documentation, or digital transformation projects within travel or hospitality sectors (nice to have).